Search for tag: "student hubs"

Student Hubs - student view

Student Shweta Kulkarni tells us about her experiences with using the Student Hubs. www.mmu.ac.uk/studenthub

From  Nichola Stead on August 20th, 2020 25 plays

Student Services Introduction

Introduction to your Student Services. Watch this video to find out about the range of support on offer during your studies. Covering the following services: Student Hubs: www.mmu.ac.uk/studenthub …

From  Nichola Stead on August 19th, 2020 1,054 plays

What is SRM?

In this video we’ll look at the Student Relationship Management System or SRM, what is it, why it is needed and the stages of its implementation.

From  David Dresner on December 12th, 2019 286 plays

SRM Enquiries - Create a New Enquiry

In this video, we’ll look at the process of how Student Hub advisers create a new enquiry in SRM.

From  David Dresner on December 11th, 2019 92 plays

Qmatic -Transferring a Student to a Specialist Service via Counter

When advising students in the hub, you may need to transfer them to a specialist service operating within the hub. This video shows how transfer a student to a specialist service in the Qmatic…

From  David Dresner on December 11th, 2019 27 plays

Qmatic- Setting your counter profile

Use the Qmatic counter app, to call students from Qmatic queues you are servicing and to refer students on to additional specialist services as required. This video shows how to set up your Qmatic…

From  David Dresner on December 11th, 2019 33 plays

Qmatic Calling Students from Queues

This video shows you how to call a student from queues you are servicing in the Qmatic counter app.

From  David Dresner on December 11th, 2019 34 plays

Qmatic Booking Appointments via Calendar

This video shows how to book an appointment directly in the Qmatic calendar app

From  David Dresner on December 11th, 2019 25 plays

Qmatic Blocking Appointments in Calendar

If appointments in your Qmatic calendar are bookable via the Appointment Booking app, you may want to remove any time slots when you are unavailable. This video shows how to block out time in your…

From  David Dresner on December 11th, 2019 23 plays

Qmatic Overview

The Qmatic suite of applications is designed to manage the student experience when visiting any student hub on campus. This video is a general overview of the available Qmatic apps and what each app…

From  David Dresner on December 11th, 2019 81 plays

What is SRM?

In this video we’ll look at the Student Relationship Management System or SRM, what is it, why it is needed and the stages of its implementation.

From  Vicci Jarman on July 16th, 2019 93 plays